Cancellation Policy

Effective Date: September 10, 2025

At Ekram Original, we understand that sometimes plans change. Our cancellation policy is designed to be fair to both our customers and our business operations.

1. Order Cancellation by Customer

•     You may request to cancel your order within 12 hours of placing it.

•     Cancellations can only be made before the order has been processed or shipped.

•     Once the order is packed or dispatched, it cannot be cancelled.

2. How to Cancel

•     To cancel your order, please contact our customer support team immediately with your order number via:

•     📧 Email: ekramoriginal09@gmail.com

•     📞 Phone:  9090131513

3. Refund for Cancelled Orders

•     If the cancellation is approved, the full amount will be refunded to your original payment method within 7–10 business days.

•     Refund timelines may vary depending on your payment provider. 

4. Order Cancellation by Ekram Original

We reserve the right to cancel orders due to:

•     Unavailability of stock

•     Payment failure or incomplete payment

•     Incorrect pricing or product information

•     Suspected fraud or abuse

If we cancel your order, you will be notified and refunded in full.